A-Z of effective client relationship management (Record no. 69125)

MARC details
000 -LEADER
fixed length control field 00929cam a2200205 4500
001 - CONTROL NUMBER
control field ABS64874
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 011217n2001 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u116017
245 ## - TITLE STATEMENT
Title A-Z of effective client relationship management
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2001
490 ## - SERIES STATEMENT
Series statement CSM
-- Chartered Surveyor Monthly
Volume/sequential designation November & December 2001, 20-21(2)
520 ## - SUMMARY, ETC.
Summary, etc. Summarises Client Relationship Management (CRM) which is an approach to building your business through devoting resources to improving quality of dealings from existing clients. This is in order to increase the amount of business of existing clients which is far easier and less expensive than winning new clients. Gives a quick A-Z guide to CRM.
590 ## - LOCAL NOTE (RLIN)
Local note ABS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CLIENT RESOURCE MANAGEMENT
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BUSINESS DEVELOPMENT
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element INNOVATION
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element FACILITIES MANAGEMENT
9 (RLIN) 6240
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element MANAGEMENT-BUSINESS MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     London London Journal article 17/12/2001   ABS64874 116017-1001 06/08/2019 1 06/08/2019 Journal article