HBF code of conduct launched to help drive up customer service standards (Record no. 76990)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00973cab a2200193 4500 |
| 001 - CONTROL NUMBER | |
| control field | ##L133411 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060508n2006 000 0 eng u |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) u133411 |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 110 2# - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Home Builders Federation |
| 9 (RLIN) | 4896 |
| 245 00 - TITLE STATEMENT | |
| Title | HBF code of conduct launched to help drive up customer service standards |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2006 |
| 490 #0 - SERIES STATEMENT | |
| Series statement | Home Builders Federation Press Release |
| Volume/sequential designation | 5 May 2006 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | HBF has launched a customer service code of conduct. Home builders who adopt the code will be urged to draw up a customer charter, which commits them to explain to home buyers the standards of service, procedures and information they can expect to receive. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | IKA090506 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | MANAGEMENT-BUSINESS MANAGEMENT-CUSTOMER RELATIONSHIP MANAGEMENT |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://www.hbf.co.uk/index.php?id=1577&tx_ttnews[tt_news]=9832&tx_ttnews[backPid]=819&cHash=77c3f1cf9c">https://www.hbf.co.uk/index.php?id=1577&tx_ttnews[tt_news]=9832&tx_ttnews[backPid]=819&cHash=77c3f1cf9c</a> |
| Public note | View the item free of charge at www.hbf.co.uk... |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | 0 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Virtual | Virtual | Online | 08/05/2006 | ONLINE PUBLICATION | 133411-1001 | 06/08/2019 | 1 | 06/08/2019 | Journal article |