A little bit of TLC (Record no. 77666)

MARC details
000 -LEADER
fixed length control field 00783cab a2200181 4500
001 - CONTROL NUMBER
control field ##L134827
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060904n2006 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u134827
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Matthews, Paul
245 02 - TITLE STATEMENT
Title A little bit of TLC
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2006
490 #0 - SERIES STATEMENT
Series statement RICS Business
Volume/sequential designation September 2006, 18-19(2)
520 ## - SUMMARY, ETC.
Summary, etc. Discusses the importance of client care in retaining important clients. Argues that surveying firms should operate a firm-wide key client management process which will include establishing and agreeing the client's expectations and establishing strong relationships with a range of people in the client organisation.
590 ## - LOCAL NOTE (RLIN)
Local note IKA190906
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element MANAGEMENT-BUSINESS MANAGEMENT-CUSTOMER RELATIONSHIP MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     London London Journal article 04/09/2006   L134827 134827-1001 06/08/2019 1 06/08/2019 Journal article