Introduction -- Planning the future shape of your firm -- Leading the way and managing actions -- Strategic marketing -- Tactical marketing -- Selling and business development -- Clintology and referrer relationships -- Talent, teams and tomorrow's leaders -- Change management.

Planning the future shape of your firm (planning strategies) -- Leading the way and managing action (leadership strategies) -- Strategic marketing (marketing strategies) -- Tactical marketing (promotional strategies) -- Selling and business development (sales strategies) -- Clientology and referrer relationships (relationship strategies) -- Talent, teams and tomorrow's leaders (people strategies) Change management (flexible strategies).

This book is about growth strategies and management solutions in planning, leadership, human resources, strategic marketing, promotion, selling, relationship management and achieving change. It gives checklists to aid with along with analysis, motivation, networking, branding, service development, persuasion, project management, rapport, tendering and an A-Z of promotional tools. The real case studies include: Brown & Co, Chase Buchanan, Chase & Partners, Cluttons, Coda Studios, Colliers CRE, Douglas & Gordon, Drivers Jonas, Henry Adams, Pellings, RICS, Spacelab and Stiles Harold Williams. Full of management advice and checklists for surveyors and agents. Offers solutions to problems in business planning, change management and promotions