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The balanced scorecard translating strategy into action

By: Contributor(s): Language: English Publication details: Boston Harvard Business School Press 1996.Description: xi, 322 p. ill. 24 cmISBN:
  • 0875846513
LOC classification:
  • 658.4 $2 18
Partial contents:
Measurement and Management in the Information Age -- Why Does Business Need a Balanced Scorecard? -- Financial Perspective -- Customer Perspective -- Internal-Business-Process Perspective -- Learning, and Growth Perspective -- Linking Balanced Scorecard Measures to Your Strategy -- Structure and Strategy -- Achieving Strategic Alignment: From Top to Bottom -- Targets, Resource Allocation, Initiatives, and Budgets -- Feedback and the Strategic Learning Process -- Implementing a Balanced Scorecard Management Program.
Summary: This book explains management systems and how to channel energies, abilities, and specific knowledge held by people throughout the organisation toward achieving long-term strategic goals.
Holdings
Item type Current library Call number Copy number Status Barcode
Book London Staff library STAFF KAPLAN (Browse shelf(Opens below)) 1 Available 30077469

Measurement and Management in the Information Age -- Why Does Business Need a Balanced Scorecard? -- Financial Perspective -- Customer Perspective -- Internal-Business-Process Perspective -- Learning, and Growth Perspective -- Linking Balanced Scorecard Measures to Your Strategy -- Structure and Strategy -- Achieving Strategic Alignment: From Top to Bottom -- Targets, Resource Allocation, Initiatives, and Budgets -- Feedback and the Strategic Learning Process -- Implementing a Balanced Scorecard Management Program.

This book explains management systems and how to channel energies, abilities, and specific knowledge held by people throughout the organisation toward achieving long-term strategic goals.

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