Call centres call the shots
Language: English Series: Herald ; 20 November 1998, 27(1)Publication details: 1998Subject(s): Summary: The managing director of Standard Life Bank has claimed that traditional banks and building socities will not be able to compete with telephone-based financial service providers in the long term.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| News article | London News article | WB3444-19 (Browse shelf(Opens below)) | 1 | Available | 89855-1001 |
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| WB3444-16 EU funding windfall | WB3444-17 Getting ready for the euro | WB3444-18 Payment in Euros | WB3444-19 Call centres call the shots | WB3444-20 Investors favour equities | WB3444-21 Second review for PFI | WB3444-22 Surviving a cash crunch |
The managing director of Standard Life Bank has claimed that traditional banks and building socities will not be able to compete with telephone-based financial service providers in the long term.