Customer to be crowned king.
Series: House Builder ; 58(8) September 1999, 30-32(3)Publication details: 1999Subject(s): Summary: Describes schemes to improve customer care in housebuilding, used by Wimpey, Beazer and Persimmon. Sponsored by the National House-Building Council (NHBC) the Cardiff Bay Development Corporation carried out a survey which showed the importance house buyers attach to after sales care. They are developing a customer's charter and code of practice to be launched in the autumn.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS61226 (Browse shelf(Opens below)) | 1 | Available | 101826-1001 |
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Describes schemes to improve customer care in housebuilding, used by Wimpey, Beazer and Persimmon. Sponsored by the National House-Building Council (NHBC) the Cardiff Bay Development Corporation carried out a survey which showed the importance house buyers attach to after sales care. They are developing a customer's charter and code of practice to be launched in the autumn.