Call centres flourish.
Series: Financial Times ; 21 September 1999, 38(2)Publication details: 1999Subject(s): Summary: Looks at the increasing popularity of call centres, with approximately 350,000 operators across the country. Their success has not been reduced by the growing use of the internet, but does suggest that online transactions will take over from conventional call centres. Figures.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| News article | London News article | WB3537-04 (Browse shelf(Opens below)) | 1 | Available | 102739-1001 |
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Looks at the increasing popularity of call centres, with approximately 350,000 operators across the country. Their success has not been reduced by the growing use of the internet, but does suggest that online transactions will take over from conventional call centres. Figures.