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A process approach in measuring quality costs of construction projects : model development

By: Contributor(s): Series: Construction Management and Economics ; (20) March 2002, 179-192(14)Publication details: 2002Subject(s): Summary: Argues that one of the most effective tools for evaluating the success of a quality management programme is the measurement of quality costs. The paper explains how a simple methodology can be used to measure quality costs in construction projects. Proposes

Argues that one of the most effective tools for evaluating the success of a quality management programme is the measurement of quality costs. The paper explains how a simple methodology can be used to measure quality costs in construction projects. Proposes