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By: Series: Building ; 267(8241) 12 July 2002, 44-45(2)Publication details: 2002Subject(s): Summary: Argues that housebuilders themselves are to blame for the numbers of complaints and lack of public confidence and that all that is required is improved communication and customer service to change the public's perception.

Argues that housebuilders themselves are to blame for the numbers of complaints and lack of public confidence and that all that is required is improved communication and customer service to change the public's perception.