The fee tendering and service quality issue revisited
Language: English Series: Property Management ; 25(2) 2007, 180-192(13)Publication details: 2007Subject(s): Summary: Discusses the link between competitive fee tendering and clients? perceptions of quality in the UK property industry. Reports a casual relationship between service quality and the method of appointment of the professional. Reports that fee tendering has declined in popularity, while direct appointment has increased.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L137756 (Browse shelf(Opens below)) | 1 | Available | 137756-1001 |
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Discusses the link between competitive fee tendering and clients? perceptions of quality in the UK property industry. Reports a casual relationship between service quality and the method of appointment of the professional. Reports that fee tendering has declined in popularity, while direct appointment has increased.