Managing to "keep" factors of office tenants to raise satisfaction and loyalty
Language: English Series: Property Management ; 26(1) 2008, 43-55(13)Publication details: 2008Subject(s): Summary: Explores the effect of office (location and building) "keep", push and pull factors on satisfaction and tenant loyalty. Finds that retaining tenants demands more than simply value for money. The keep factors are mainly functional; push and pull mainly technical, but they can only raise satisfaction to a certain level.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L142637 (Browse shelf(Opens below)) | 1 | Available | 142637-1001 |
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Explores the effect of office (location and building) "keep", push and pull factors on satisfaction and tenant loyalty. Finds that retaining tenants demands more than simply value for money. The keep factors are mainly functional; push and pull mainly technical, but they can only raise satisfaction to a certain level.