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Total quality management: the key to business improvement.

By: Contributor(s): Language: English Series: PERA International Executive BriefingPublication details: London Chapman & Hall 1991Description: x,182p. ; 24cmISBN:
  • 0412357305
Subject(s): LOC classification:
  • 658.4
Summary: Defines Total Quality Management (TQM) as a management philosophy that strives to make the best use of all available resources and opportunities. Discusses the concepts of TQM and their application to businesses.

Defines Total Quality Management (TQM) as a management philosophy that strives to make the best use of all available resources and opportunities. Discusses the concepts of TQM and their application to businesses.