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Total quality management in construction.

By: Contributor(s): Language: English Series: Construction Papers ; 71Publication details: Ascot Chartered Institute of Building 1997Description: 8p. ; 30cmSubject(s): LOC classification:
  • 690.3
Summary: Examines the utilisation and problems experienced through the introduction of Total Quality Management, highlighting the areas in need of improvement. Additionally, this study provides an indication of how relevant the guidance in ISO 9000 (BS 7850) has been to those adopting TQM.

Examines the utilisation and problems experienced through the introduction of Total Quality Management, highlighting the areas in need of improvement. Additionally, this study provides an indication of how relevant the guidance in ISO 9000 (BS 7850) has been to those adopting TQM.