The human dimension of quality.

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Language: English Publication details: McGraw-Hill Publishing Company 1994Description: xxiv,259p. ; 24cmISBN:

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Summary: Examines the implementation of total quality management, emphasising personnel rather than technical or procedural aspects.

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book	London Books	658.562 (Browse shelf(Opens below))	1	Available	30053570

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Examines the implementation of total quality management, emphasising personnel rather than technical or procedural aspects.