Quality in customer service : perception is the key

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Language: English Series: CSM (Chartered Surveyor Monthly) ; 5(8) May 1996, 33(1)Publication details: 1996Subject(s):

Summary: Discusses how customer service techniques can be applied to surveying firms.

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Journal article	London Journal article	ABS55235 (Browse shelf(Opens below))	1	Available	15024-1001

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Previous	ABS55232 Burroughs Day v Bristol City Council	ABS55233 A stitch in time could avert disaster for your company	ABS55234 Only the strong will survive when firms decide to merge	ABS55235 Quality in customer service : perception is the key	ABS55236 Under one roof	ABS55237 McCullagh v Lane Fox & Partners Ltd	ABS55238 Organizational structures in the construction industry	Next

Discusses how customer service techniques can be applied to surveying firms.