Evidence of systematic approaches to innovation in facilities management
Language: English Series: Journal of Facilities Management ; 4(3) 2006, 150-166(17)Publication details: 2006Subject(s): Summary: Examines the nature of service innovation in the Facilities Management (FM) context. Describes UK case studies of 11 innovations in different FM organisations carried out by in-depth interviews regarding their identification, screening, commitment of resources and implementation. Findings suggest that service innovation is highly active in the UK FM sector, but the process rarely follows a common formalized path, and there is a role for research and innovation teams and a less risk averse approach. [Taken from journal abstract].| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L134049 (Browse shelf(Opens below)) | 1 | Available | 134049-1001 |
Examines the nature of service innovation in the Facilities Management (FM) context. Describes UK case studies of 11 innovations in different FM organisations carried out by in-depth interviews regarding their identification, screening, commitment of resources and implementation. Findings suggest that service innovation is highly active in the UK FM sector, but the process rarely follows a common formalized path, and there is a role for research and innovation teams and a less risk averse approach. [Taken from journal abstract].