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1.	Image from Google Jackets	Managing the customer experience turning customers into advocates by Smith, Shaun Wheeler, John Language: English Publication details: London Financial Times Prentice Hall 2002 Availability: Items available for loan: London (1)Collection, call number: STAFF SMITH.
2.	Image from Google Jackets	The appraiser, auctioneer, broker, house and estate agent, and valuer`s pocket assistant by Wheeler, John Norris, C Edition: 5th rev ed Language: English Publication details: London Crosby Lockwood & Son 1894 Availability: Items available for loan: Historic collection (1)Collection, call number: ARCHIVE.
3.	Image from Google Jackets	The appraiser, auctioneer, broker, house and estate agent, and valuer`s pocket assistant by Wheeler, John Norris, C Edition: 6th rev Language: English Publication details: London Crosby Lockwood & Son 1893 Availability: Items available for loan: London (1).

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