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	1.	Image from Google Jackets	Good for consumers - good for business [electronic resource] by Pilling, David Royal Institution of Chartered Surveyors Series: RICS Property Journal ; September-October 2015, 40-41(2)Language: English Publication details: 2015 Online resources: Available free online via Issuu Availability: Items available for loan: London (1)Collection, call number: L158873.
	2.	Image from Google Jackets	UK property industry unites for consumers by Royal Institution of Chartered Surveyors Series: RICS Press Release ; 24 October 2005Language: English Publication details: 2005 Online resources: View the press release free of charge at www.rics.org... Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	3.	Image from Google Jackets	Surveyor Ombudsman Scheme first annual report 30 January 2004-29 January 2005 by Smith, Ian Language: English Publication details: Stirling Surveyor Ombudsman Scheme 2005 Online resources: View the item free of charge at www.rics.org... Availability: Items available for loan: London (1)Collection, call number: P333.0062 SMI. Virtual (1)Collection, call number: ONLINE PUBLICATION.
	4.	Image from Google Jackets	Consultation on a surveyor ombudsman scheme Publication details: 2003 Availability: Items available for loan: London (1)Collection, call number: WB3921-07.
	5.	Image from Google Jackets	Home information pack blueprint Series: RICS News Service ; 2 July 2003 (2) Publication details: 2003 Availability: Items available for loan: London (1)Collection, call number: WB3926-12.
	6.	Image from Google Jackets	Fast track remedy Series: RICS Press Release ; (244) 30 October 1999 (1) Publication details: 1999 Availability: Items available for loan: London (1)Collection, call number: WB3542-31.
	7.	Image from Google Jackets	Complaints handling guidance for chartered surveying firms by Royal Institution of Chartered Surveyors Language: English Publication details: London RICS 1998 Availability: Items available for loan: London (3)Collection, call number: RICS 1998/57, ...
	8.	Image from Google Jackets	Tougher rules Series: Estates Times ; (1321) 19 April 1996, 4 ; 26 April 1996, 1 \| Property Week ; 55(4) 25 April 1996, 5(2)Language: English Publication details: 1996 Availability: Items available for loan: London (1)Collection, call number: WB3216-40.
	9.	Image from Google Jackets	Complaints handling : proposals by the Working Party on Dispute Resolution of the Standards and Practice Committee. by Royal Institution of Chartered Surveyors Language: English Publication details: London RICS 1996 Availability: Items available for loan: London (2)Collection, call number: RICS 1996/44, ...
	10.	Image from Google Jackets	Rules of conduct Series: Estates Gazette ; (9526) 1 July 1995, 43(1)Language: English Publication details: 1995 Availability: Items available for loan: London (1)Collection, call number: WB3126-30.
	11.	Image from Google Jackets	Ombudsman Services: Property by Ombudsman Services Language: English Online resources: View the web site free of charge at www.ombudsman-services.org... Availability: Items available for loan: Virtual (1)Collection, call number: WEBSITE.