Managing key clients.
Walker, Kevin
Managing key clients. - London Continuum Publishing Group 2000 - xvi,198p. ; 25cm.
The authors set out the processes and reports required for maintaining good customer relations in a professional services firm. Includes a key client management healthcheck.
0826447104
CUSTOMER SERVICES
PROFESSIONS
CLIENT EXPECTATIONS
658.812
Managing key clients. - London Continuum Publishing Group 2000 - xvi,198p. ; 25cm.
The authors set out the processes and reports required for maintaining good customer relations in a professional services firm. Includes a key client management healthcheck.
0826447104
CUSTOMER SERVICES
PROFESSIONS
CLIENT EXPECTATIONS
658.812