Total quality management (Record no. 103148)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01017cam a2200289 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 031029n2003 000 0 eng u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0750657405 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) u124115 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | 658.562 |
| -- | 18 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Oakland, John S. |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management |
| Remainder of title | text with cases |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Amsterdam |
| -- | London |
| Name of publisher, distributor, etc. | Elsevier Butterworths-Heinemann |
| Date of publication, distribution, etc. | 2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 483p. |
| Dimensions | 25cm |
| 350 ## - PRICE (NR) (BK AM CF MU VM SE) [OBSOLETE] | |
| Price | 24.99 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Extensively revised edition of this practical text. Includes revision to the author's total quality management (TQM) model. Supported by 11 real life case studies and reflects latest developments in TQM and business excellence. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | TOTAL QUALITY MANAGEMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | QUALITY MANAGEMENT SYSTEMS |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | ISO 9001: 2000 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | HUMAN RESOURCE MANAGEMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | PERFORMANCE MEASUREMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | KNOWLEDGE MANAGEMENT |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | BENCHMARKING |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | QUALITY ASSURANCE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | 0 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Other/Generic Classification Scheme | London | London | Books | 25/11/2003 | 21.24 | 9 | 658.562 OAK | 30068841 | 06/08/2019 | 04/01/2008 | 1 | 21.24 | 06/08/2019 | Book |