Call centre growth to higher-skilled market (Record no. 64487)

MARC details
000 -LEADER
fixed length control field 00963cam a2200229 4500
001 - CONTROL NUMBER
control field WB3633-08
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 000000n2000 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u107952
245 ## - TITLE STATEMENT
Title Call centre growth to higher-skilled market
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2000
490 ## - SERIES STATEMENT
Series statement Financial Times
Volume/sequential designation 22 August 2000, 5(1)
520 ## - SUMMARY, ETC.
Summary, etc. A study by Mitial suggests that the call centre market is still growing, partly due to the rise in e-commerce and demand for customer support networks. Belfast and the Dearne Valley in South Yorkshire are the prime locations for large call centres. Research also identifies a move towards higher-skilled, smaller centres concentrating on customer support services.
590 ## - LOCAL NOTE (RLIN)
Local note WB
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CALL CENTRES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BELFAST
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SOUTH YORKSHIRE
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SHEFFIELD
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SOUTH WALES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element NEWCASTLE UPON TYNE
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element PROPERTY-COMMERCIAL PROPERTY-COMMERCIAL PROPERTY MARKET
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     London London News article 22/08/2000   WB3633-08 107952-1001 06/08/2019 1 06/08/2019 News article