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A guide to successful client relationships

By: Language: eng. Series: RIBA Small Practices SeriesPublication details: London RIBA Publications 2002Description: 115p. 25cmISBN:
  • 185946114X
Subject(s): LOC classification:
  • 720.68
Summary: Demonstrates how small architectural practices can maintain their competitive edge by being client-centred. Based on in-depth interviews with many clients and small practitioners, details every aspect of the client-architect relationship to distil 'customer service' best practice.

Demonstrates how small architectural practices can maintain their competitive edge by being client-centred. Based on in-depth interviews with many clients and small practitioners, details every aspect of the client-architect relationship to distil 'customer service' best practice.