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Calling for better design.

By: Series: Architects' Journal ; 209(25) 24 June 1999, 57-59(3)Publication details: 1999Subject(s): Summary: Emphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.

Emphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.