Revolution in customer relations
Series: The Valuer ; 69(4) July/August 2000, 22-23(2)Publication details: 2000Subject(s): Summary: Discusses the changing needs of the call centre market. Looks at the impact of the Internet and flexibility in property provision. Case studies.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS62703 (Browse shelf(Opens below)) | 1 | Available | 107806-1001 |
Discusses the changing needs of the call centre market. Looks at the impact of the Internet and flexibility in property provision. Case studies.