Measuring 'soft' issues
Series: Contract Journal ; 31 July 2002, 10-11(2)Publication details: 2002Subject(s): Summary: Progressive clients such as Transco are starting to question the current bidding process where only hard facts both technical and financial - are considered at the expense of 'soft' issues. Transco has even adopted a soft issues protocol to help quantify which contractors are the best to get on with during a project. Roy Staughton, who pioneered soft issue measurement and now runs a company helping to do just that, foresees a future where bids will be considered on both hard facts and soft issues performance, as soft issues open up a new facet in deciding who will awarded the contract.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS65791 (Browse shelf(Opens below)) | 1 | Available | 119372-1001 |
Progressive clients such as Transco are starting to question the current bidding process where only hard facts both technical and financial - are considered at the expense of 'soft' issues. Transco has even adopted a soft issues protocol to help quantify which contractors are the best to get on with during a project. Roy Staughton, who pioneered soft issue measurement and now runs a company helping to do just that, foresees a future where bids will be considered on both hard facts and soft issues performance, as soft issues open up a new facet in deciding who will awarded the contract.