Masters of contentment
Series: Estates Gazette ; (0303) 18 January 2003, 110-111(2)Publication details: 2003Subject(s): Summary: Discusses how professional firms can care for their clients after a survey carried out by the PACE partnership of 67 major organisations. This showed that property professionals scored themselves highly compared with other professionals when it came to the motivation to engage in proactive key client management. Argues of the importance of managing relationships with the core of clients who make the most of the company's services. This is even more vital with the increase in businesses targeting the key clients of competitors.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | X121112 (Browse shelf(Opens below)) | 1 | Available | 121112-1001 |
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Discusses how professional firms can care for their clients after a survey carried out by the PACE partnership of 67 major organisations. This showed that property professionals scored themselves highly compared with other professionals when it came to the motivation to engage in proactive key client management. Argues of the importance of managing relationships with the core of clients who make the most of the company's services. This is even more vital with the increase in businesses targeting the key clients of competitors.