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Keep them sweet

By: Language: English Series: RIBA Journal ; October 2005, vi-viii(2)Publication details: 2005Subject(s): Summary: Passes on some common sense ways of improving the delivery of exceptional client service. Suggests that putting yourself in your client's shoes and not thinking like a supplier could make the mystery surrounding client relationships disappear.

Passes on some common sense ways of improving the delivery of exceptional client service. Suggests that putting yourself in your client's shoes and not thinking like a supplier could make the mystery surrounding client relationships disappear.