HBF code of conduct launched to help drive up customer service standards
Language: English Series: Home Builders Federation Press Release ; 5 May 2006Publication details: 2006Subject(s): Online resources: Summary: HBF has launched a customer service code of conduct. Home builders who adopt the code will be urged to draw up a customer charter, which commits them to explain to home buyers the standards of service, procedures and information they can expect to receive.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | Virtual Online | ONLINE PUBLICATION (Browse shelf(Opens below)) | 1 | Available | 133411-1001 |
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HBF has launched a customer service code of conduct. Home builders who adopt the code will be urged to draw up a customer charter, which commits them to explain to home buyers the standards of service, procedures and information they can expect to receive.