Benchmarking for best practice : continuous learning through sustainable innovation.

By:

Zairi, Mohamed

Language: English Publication details: Oxford Butterworth-Heinemann Ltd. 1998Description: x,496p. ; 24cmISBN:

0750639482

Subject(s):

LOC classification:

658.562

Summary: Using case studies of both individual companies and industry wide quality schemes, this book describes the concepts and applications of TQM. Hardback edition first published in 1996.

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Title notes ( 1 )

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Item type	Current library	Call number	Copy number	Status	Barcode
Book	London Books	658.562 (Browse shelf(Opens below))	1	Available	30055266

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Using case studies of both individual companies and industry wide quality schemes, this book describes the concepts and applications of TQM. Hardback edition first published in 1996.

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