Managing key clients.

By:

Walker, Kevin

Contributor(s):

Publication details: London Continuum Publishing Group 2000Description: xvi,198p. ; 25cmISBN:

0826447104

Subject(s):

LOC classification:

658.812

Summary: The authors set out the processes and reports required for maintaining good customer relations in a professional services firm. Includes a key client management healthcheck.

Holdings ( 1 )
Title notes ( 1 )

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book	London Books	658.812 WAL (Browse shelf(Opens below))	1	Available	30062168

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Previous	658.80969 WEI How to establish a unique brand in the consulting profession	658.812 MAY Batteries included! - creating a legendary service	658.812 MOL Exploiting CRM: connecting with customers	658.812 WAL Managing key clients.	658.91 HYE In practice	658.91 MAI Managing the professional service firm	658.9172 The business of architectural practice	Next

The authors set out the processes and reports required for maintaining good customer relations in a professional services firm. Includes a key client management healthcheck.

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